311 heat and hot water complaints: 6,197 in October 12-18 week
Citywide heat and hot water complaints to 311 totaled 6,197 in the week of October 12-18, 2026. That is a year-over-year change of -34.2% against October 13-19, 2025.
24 News Desk Editor: Utku Eroğlu Published: Updated:
Heat complaints, October 12-18, 2026
According to NYC Open Data, 311 service request records are available through October 22, 2026. Citywide, heat and hot water complaints totaled 6,197 in the week of October 12-18, 2026.
In the same week a year earlier, October 13-19, 2025, the city recorded 9,422 heat and hot water complaints. The year-over-year change is -34.2%, comparing October 12-18, 2026 with October 13-19, 2025.
Daily counts and recent weeks, October 2026
Citywide, heat and hot water complaints numbered 392 on Monday, October 12, 2026. On Tuesday, October 13, 2026, the count was 333. Wednesday, October 14, 2026 recorded 261 complaints, and Thursday, October 15, 2026 recorded 409. Friday, October 16, 2026 recorded 361, Saturday, October 17, 2026 recorded 1,838, and Sunday, October 18, 2026 recorded 2,603.
The week of October 5-11, 2026 recorded 3,575 heat and hot water complaints citywide. The 4 weeks from September 14 to October 11, 2026 averaged 1,958 complaints a week citywide. Against that weekly average, the week of October 12-18, 2026 shows a gap of +216.5%.
Among the 53 weeks from October 13, 2025 to October 18, 2026, the citywide week of October 12-18, 2026 ranks No. 25 by total, where No. 1 is the highest.
Bronx and Brooklyn lead the week of October 12-18
The Bronx ranked first among boroughs with 1,849 heat and hot water complaints in the week of October 12-18, 2026. Brooklyn ranked second with 1,829 complaints in the same week.
The Bronx accounted for 29.8% of citywide heat and hot water complaints in that week, counting only boroughs with a stated location.
In the week of October 5-11, 2026, Brooklyn was the top borough for heat and hot water complaints with 1,111 complaints.
Season-to-date complaints from October 1, 2026
Citywide, the heating season so far recorded 10,709 heat and hot water complaints from October 1 to 18, 2026. The same calendar dates a year earlier, October 1-18, 2025, recorded 12,993 complaints. The season-to-date change is -17.6%, using the same calendar dates rather than the same weekdays.
Among all 311 complaint types citywide, heat and hot water ranked No. 3 in the week of October 12-18, 2026. In the week before, October 5-11, 2026, it ranked No. 5.
Computed figures in this story (17)
Each value's source, query and retrieval time are recorded. Every number in the text maps to one of the values below.
- O1 heat and hot water complaints [citywide, week of October 12-18, 2026]: 6,197
- O2 heat and hot water complaints [citywide, same week a year earlier, October 13-19, 2025]: 9,422
- O3 year-over-year change [heat and hot water complaints, citywide, October 12-18, 2026 against October 13-19, 2025]: -34.2%
- O4 weekly average [heat and hot water complaints, citywide, previous 4 weeks, September 14 to October 11, 2026]: 1,958
- O5 gap to the previous 4-week average [heat and hot water complaints, citywide, week of October 12-18, 2026]: +216.5%
- O6 heat and hot water complaints [citywide, the week before, October 5-11, 2026]: 3,575
- O7 rank of the week among the 53 weeks from October 13, 2025 to October 18, 2026 [heat and hot water complaints, citywide, weekly totals, No. 1 = highest]: No. 25
- O8 No. 1 borough by heat and hot water complaints [week of October 12-18, 2026]: the Bronx, 1,849
- O9 No. 2 borough by heat and hot water complaints [week of October 12-18, 2026]: Brooklyn, 1,829
- O10 share of the top borough [heat and hot water complaints, week of October 12-18, 2026, boroughs with a stated location]: 29.8%
- O11 top borough in the week before [heat and hot water complaints, October 5-11, 2026]: Brooklyn, 1,111
- O12 heat and hot water complaints [citywide, heating season so far, October 1-18, 2026]: 10,709
- O13 heat and hot water complaints [citywide, same calendar dates a year earlier, October 1-18, 2025]: 12,993
- O14 change in the season-to-date total [heat and hot water complaints, citywide, October 1-18, 2026 against October 1-18, 2025]: -17.6%
- O15 rank of heat and hot water among all 311 complaint types [citywide, week of October 12-18, 2026]: No. 3
- O16 rank of heat and hot water among all 311 complaint types [citywide, the week before]: No. 5
- O17 the data of the source 'NYC 311 Service Requests from 2020 to Present (data.cityofnewyork.us erm2-nwe9)' runs through October 22, 2026
How this story was made
Numbers and comparisons were computed by code from official open data and verified a second time. An AI-assisted writing tool drafted the text from those facts only; a different model checked every claim against the source. Stories involving named private people, crime, health or elections are never published automatically.
