NYC 311 heat and hot water up 21.7%, October 19-25, 2026
Heat and hot water requests to 311 reached 10,627 citywide for October 19-25, 2026, up 21.7% from October 20-26, 2025. The season-to-date total through October 25, 2026, is up 2.5%.
Key figures
- 10,627 requests citywide, October 19-25, 2026
- Up 21.7% from October 20-26, 2025
- 21,336 requests, October 1-25, 2026, heating season so far
- No. 14 of 53 weeks by citywide weekly total
- The Bronx led with 3,097 requests, October 19-25, 2026
24 News Desk
Editor: Utku Eroğlu
Published:
Updated:
Heating season total, October 1-25, 2026
NYC Open Data's 311 service request records run through October 26, 2026. The heat and hot water category recorded 21,336 requests citywide from October 1 to October 25, 2026.
The same dates a year earlier, October 1-25, 2025, recorded 20,823 requests. That comparison matches calendar dates, not weekdays, and the season-to-date total is up 2.5%.
Week of October 19-25, 2026: 10,627 requests
The heat and hot water category logged 10,627 requests citywide from Monday, October 19, to Sunday, October 25, 2026. Monday, October 20, to Sunday, October 26, 2025, recorded 8,731 requests in that category, and the count is up 21.7%.
That week ranks No. 14 among the 53 weeks from October 20, 2025, to October 25, 2026, by citywide weekly total (No. 1 is the highest).
The 4 weeks from September 21 to October 18, 2026, averaged 3,261 requests a week. The October 19-25 week was 225.9% above that average.
The week before, Monday, October 12, to Sunday, October 18, 2026, had 6,197 requests.
Monday, October 19, 2026, had the largest daily citywide count of that week, at 2,038 requests.
- Tuesday, October 20, 2026: 1,368 requests
- Wednesday, October 21, 2026: 1,615 requests
- Thursday, October 22, 2026: 1,300 requests
- Friday, October 23, 2026: 1,672 requests
- Saturday, October 24, 2026: 1,488 requests
- Sunday, October 25, 2026: 1,146 requests
Heat and hot water's place among 311 complaint types, October 2026
Among all 311 complaint types citywide, the heat and hot water category ranked No. 2 for Monday, October 19, to Sunday, October 25, 2026. It ranked No. 3 in the week before.
Monday, October 12, 2026, was Columbus Day, a federal holiday, and it fell in that earlier week.
Bronx leads borough counts, October 19-25, 2026
The Bronx recorded 3,097 requests in the category, the most of any borough, for Monday, October 19, to Sunday, October 25, 2026. Brooklyn was second with 3,066 requests.
Among requests with a stated borough, the Bronx accounted for 29.1%.
In the week before, the Bronx also ranked first, with 1,849 requests.
Current data on this topic: NYC heat and hot water complaints
Computed figures in this story (18)
Each value's source, query and retrieval time are recorded. Every number in the text maps to one of the values below or to a dated record from the story's sources.
- O1 heat and hot water complaints [citywide, week of October 19-25, 2026]: 10,627
- O2 heat and hot water complaints [citywide, same week a year earlier, October 20-26, 2025]: 8,731
- O3 year-over-year change [heat and hot water complaints, citywide, October 19-25, 2026 against October 20-26, 2025]: +21.7%
- O4 weekly average [heat and hot water complaints, citywide, previous 4 weeks, September 21 to October 18, 2026]: 3,261
- O5 gap to the previous 4-week average [heat and hot water complaints, citywide, week of October 19-25, 2026]: +225.9%
- O6 heat and hot water complaints [citywide, the week before, October 12-18, 2026]: 6,197
- O7 rank of the week among the 53 weeks from October 20, 2025 to October 25, 2026 [heat and hot water complaints, citywide, weekly totals, No. 1 = highest]: No. 14
- O8 No. 1 borough by heat and hot water complaints [week of October 19-25, 2026]: the Bronx, 3,097
- O9 No. 2 borough by heat and hot water complaints [week of October 19-25, 2026]: Brooklyn, 3,066
- O10 share of the top borough [heat and hot water complaints, week of October 19-25, 2026, boroughs with a stated location]: 29.1%
- O11 top borough in the week before [heat and hot water complaints, October 12-18, 2026]: the Bronx, 1,849
- O12 heat and hot water complaints [citywide, heating season so far, October 1-25, 2026]: 21,336
- O13 heat and hot water complaints [citywide, same calendar dates a year earlier, October 1-25, 2025]: 20,823
- O14 change in the season-to-date total [heat and hot water complaints, citywide, October 1-25, 2026 against October 1-25, 2025]: +2.5%
- O15 rank of heat and hot water among all 311 complaint types [citywide, week of October 19-25, 2026]: No. 2
- O16 rank of heat and hot water among all 311 complaint types [citywide, the week before]: No. 3
- O17 public holiday in the previous week [October 12-18, 2026]: Monday, October 12, 2026, Columbus Day (federal holiday)
- O18 the data of the source 'NYC 311 Service Requests from 2020 to Present (data.cityofnewyork.us erm2-nwe9)' runs through October 26, 2026
How this story was made
Numbers and comparisons were computed by code from official open data and verified a second time. An AI-assisted writing tool drafted the text from those facts only; a different model checked every claim against the source. Stories involving named private people, crime, health or elections are never published automatically.
